Privacy Policy

At Griponhand, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment details.
Device Information: IP address, browser type, time zone, and cookies.
Usage Data: Pages viewed, time spent on the site, and other website interactions.
Order Information: Purchase history, items viewed, and cart contents.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchase or inquiry
Improve our website and customer experience
Send marketing and promotional content (only with your consent)
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third-party service providers (e.g., payment processors, shipping carriers) only for the purposes listed above.

4. Data Protection

We implement industry-standard security measures to protect your personal data from loss, misuse, and unauthorized access.

5. Cookies

We use cookies and similar technologies to improve your experience on our website. You can choose to disable cookies in your browser settings, though it may affect some site functionality.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data
Withdraw consent for marketing communications
Request a copy of the data we hold about you
File a complaint with a data protection authority

To exercise your rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: inquiryteam@griponhand.com
Phone: +852 60645986
Address:MINGLE TRADE LIMITED
RM 706 HO KING COMM CTR NOS.2-16 FA YUEN ST MONG KOK
HONG KONG